Business jet on the ramp at Hilo International Airport (PHTO) on Hawaii's Big Island, with crew loading private jet catering trays
PHTO / ITO · Hilo · United States

Private jet catering at Hilo International Airport (PHTO / ITO), Hilo

Catering to your aircraft in Hilo.

Hilo gets its weather from the windward coast, and the tray gets covered before it crosses the ramp. We cook and pack for the crew, with local fish, fruit and coffee ready for the galley at PHTO.

Quick requestAnswered day or night
Delivery at
Hilo International Airport PHTO
Camille, former VIP cabin crew, co-founder
Inès, former VIP cabin crew, co-founder
Sofia, former VIP cabin crew, co-founder

Read by Camille, Inès or Sofia — former VIP cabin crew.

10 hours
ideal notice, last-minute handled
Plane-side
handover at the steps
Flight deck
crew and pilot dishes, on request
24/7
a flight attendant on the line

Three of us. All ex VIP cabin crew.

We know the galley, the diet card and the 5 a.m. re-plate — because we lived them. So we built the caterer we always wished we could call.

Camille, former VIP cabin crew, co-founder
Camille

Fourteen years on VIP and head-of-state cabins. Can plate for twelve in a G650 galley and still land it hot.

Inès, former VIP cabin crew, co-founder
Inès

The one who reads every diet card twice. If it says no cross-contact, it means no cross-contact.

Sofia, former VIP cabin crew, co-founder
Sofia

Answers at 5 a.m. when the leg moved overnight. Same-day swaps are her love language.

The local tableCooked so it travels

The Hilo table, packed for private jet catering

Hawaii's Big Island gives a private jet menu at Hilo a very particular shelf. The inflight menu draws on ahi and mahi-mahi, grass-fed beef from the Hamakua side, Hilo-grown papaya, apple bananas, lychee in season, and Big Island coffee and macadamia nuts. Private jet food from the island travels well when it is packed for the galley: poke is kept chilled and sealed, laulau and kalua pork arrive ready for the oven, and sweet breads such as Portuguese sweet bread slice cold. Local specialities here are about freshness and humidity, so every item is labelled and boxed to stay dry through the rain on the ramp at Hilo.

A private jet menu built around Hawaii starts with what the island grows and catches. For an inflight menu out of Hilo we work with ahi, ono, macadamia-crusted fish, Hamakua mushrooms, tomatoes and greens, plus tropical fruit cut the morning of the flight. Private jet food here is usually light, because crews and guests are arriving or leaving a long Pacific sector. Local specialities such as kalua pork, lomi salmon and haupia are packed so they can be re-plated in a small galley. The Hawaii coast is wet, so packaging comes first, then the menu follows.

Local specialities for a private jet menu at Hilo, Hawaii: seared ahi, papaya and macadamia boxed for the galley
01Seared ahi with ginger and sesameChilled, sauce apart, re-plate cold
02Kalua pork with taro rollsOven, packed with its own juices
03Hilo papaya and apple banana plateChilled, cut the morning of the flight
04Big Island coffee and macadamia brittleDry box, for the end of the sector

How it works

Three steps, one message
01

You message us

Tail, pax, diets, timing. One message — no portal, no quote form. Answered at any hour, by a flight attendant.

02

We cook & pack for a galley

Leak-proof boxes, marked by guest and restriction, with reheating times written on the lid.

03

You re-plate and serve

Two minutes out of the drawer. Whatever you ordered for the crew comes in the same delivery, and one clean invoice follows.

At a glance · HiloHilo International Airport · PHTO
The three founders, former VIP cabin crew, on a business jet airstair — private jet catering at Hilo International Airport (PHTO)

The runway at Hilo International is long enough for large aircraft, yet most traffic is light and midsize jets coming for volcano and island itineraries. That shapes private jet catering at PHTO: compact boxes, a short list of hot items, fruit that does not bruise in a drawer. Inflight catering and in-flight catering for a Big Island leg often start with ahi, Kona-style coffee and macadamia, finished by your crew. Aviation catering for business aviation catering, executive jet catering and diplomatic flight catering is briefed by tail and seat plan. Cabin crew meals are a separate line, on request and invoiced like the rest.

  • Restaurant cuisine, cooked on the ground
  • Fresh and local produce
  • Labelled by seat, diet and reheat
  • Aviation-ready packaging
  • High loader for large cabins
  • HACCP certified kitchens
Who we fly forTwo cabins, one standard
Private jet parked at Hilo International (ITO) before departure, galley being stocked with inflight catering
Business aviationOur core

VIP flight and private jet catering at Hilo International Airport (PHTO)

Business jet catering at Hilo is usually a small, focused brief: a corporate jet catering order for a family or a delegation arriving for the volcano and the island, or a charter flight catering request that changes with the weather. We build a bespoke menu around ahi, Hamakua beef and tropical fruit, and our private jet chef team, all former VIP flight attendants, packs it for your galley. VIP flight catering and luxury inflight catering on the Big Island follow one rule: one oven, one drawer, nothing that needs a second pair of hands. Inflight catering and in-flight catering for the short leg to Honolulu stay light, because the guests are tired from the Pacific.

Government flight aircraft on the apron at Hilo, Hawaii, prepared for head of state flight catering handover at the FBO
State & royalDiscretion, protocol

Government flight and VIP aviation catering at Hilo International Airport

Government flight catering at Hilo calls for a quiet, well-labelled order. Head of state flight catering and state visit aircraft catering are planned with the protocol office before anything is cooked, with traceable ingredients and a named team on the ramp. VIP aviation catering for a delegation uses sealed trays, seat-numbered labels and a single handover at the aircraft.

Make a requestDownload the menuPDF
A dish sealed and labelled for one guest's diet
PrincipalSealed
Nut-free · gluten-freeChecked by two people
Special meals

Halal, kosher and kids meals: inflight catering at Hilo International Airport (ITO)

At Hilo the diet card and the seat plan travel together. Kosher, halal, vegan, gluten free and allergen free special meals are cooked and packed on separate boards, then sealed and labelled by seat number only. Kids meals follow the same rule. Hawaii kitchens use soy, sesame, shellfish and macadamia in many dishes, so we ask for the allergen list first and plan the menu around it. Each special meal stays sealed until the galley opens it.

i.
Allergens

A sheet per guest. Separate boards, separate boxes.

ii.
Halal & kosher

Sealed, certificate in the same box.

iii.
Children

Their own menu, nothing to cut at altitude.

iv.
Plant-based & wellness

Vegan, low-carb, light — composed, never compromised.

Crew & pilot mealsOn request

Crew meals for pilots and cabin crew at Hilo International Airport (ITO)

For crews through PHTO, crew meals are a separate line, ordered on request and billed with the trip. Flight crew meals and pilot meals are sealed and labelled by role, and cockpit meals are packed to eat without a table. Different meals for pilots avoid the same dish for captain and first officer, and crew meal boxes keep through a wet ramp wait. Crew catering stays simple and cabin crew meals follow the same label.

Meal passPHTO
Cabin crew
Box
Marked crew
Galley
Oven 6 min
Order
On request
Marked crew
Meal passPHTO
Pilots
Box
CPT ≠ F/O
Galley
Cold or hot
Order
On request
Two dishes
Hilo International Airport (PHTO / ITO) terminal and ramp on the Big Island of Hawaii

To the steps, on your slot.

Airside · plane-side · day or night
DeliveryEvery FBO

FBO catering and handling agent delivery at Hilo International Airport

At PHTO, we work with the FBO and your handling agent to get the order from the van to the aircraft. FBO catering on a rainy day means covered trolleys and a short, direct route. Catering delivery to the general aviation terminal or to the steps, ground handling catering and handling agent catering are all agreed before the slot, so the handover is quiet.

FBOHandling agentGround handlerGA terminal
High loaderLarge cabins, bizliners

High loader delivery for jet catering at Hilo International Airport (ITO)

Larger aircraft on the ramp at Hilo International need a high loader, and the type decides the door, the height and the galley. Galley catering for a midsize or large jet is packed into trolleys or boxes that match your stowage plan, and airside catering delivery is arranged with the FBO or your handling agent. Aircraft provisioning for a long Pacific sector is planned by tail, with the cold items together and the oven items marked. Tell us the type and where the galley sits, and we pack to it.

Mention it when you order
HACCP kitchen

Certified, inspected, with cold-chain records filed against your trip.

All FBOs served

Whichever terminal you park at, handover is at the aircraft, on your slot.

Diets read twice

Allergen sheet per guest, halal and kosher on request, sealed and labelled.

One clean invoice

Itemised and trip-report ready, sent after the leg.

About the airportPHTO / ITO

Airport catering at Hilo International Airport (PHTO)

Hilo International is a public airport on the east coast of Hawaii's Big Island, serving the interisland network and visiting private aircraft. Airport catering here is shaped by rain, humidity and the lava landscape behind the runway. General aviation visitors use the FBO services on the field, and ground handling services are arranged by your agent. A small terminal and a long runway make it an easy stop for business jets.

Business aviation

Traffic at PHTO ranges from private jets visiting Mauna Kea and Volcano National Park to occasional state and diplomatic movements. Inflight catering and in-flight catering for those flights are built around island produce, and aviation catering follows the aircraft's galley. Business aviation catering and executive jet catering are agreed by tail and slot, diplomatic flight catering is cleared by protocol first, and cabin crew meals are ordered separately, on request. Business aviation hub is a modest label here, and the ramp stays calm.

Customs & food import

Flights into Hilo from abroad clear US customs and Hawaii's strict agricultural inspection. Fresh fruit, plants and meat from outside the state are often refused, so catering on the island is the practical choice. Tell us the origin and we plan the menu to avoid items that would not clear.

ReviewsFrom the crews we cater for
4.7 / 5
★★★★★

Average rating from the cabin crew and pilots we cater for.

Leave a review
★★★★★BUSINESS JET
“Choosing a mezze selection with flatbreads for 10 people at ITO was straightforward; the challenge was making it work with limited fridge space. We changed the quantities of main courses, and The Galley Girls reflected the request in the final packing list. I want an inflight catering company to understand crew briefing, and this order gave us a useful starting point. The note about the breakfast portions was easy to spot, and we could brief the rest of the team quickly.”
Marine N. | VIP flight attendant
Falcon 8X
★★★★★VIP AIRLINER
“Clear quantities were essential at Hilo International Airport: we had 4 passengers expecting roasted vegetable bowls with separate dressings and were working around several individual meal preferences. When comparing inflight catering companies, I would look closely at galley preparation after this experience. The Galley Girls prepared the side dishes for assembly in the galley, with the accompanying elements easy to locate. The starters stayed together in one group, so another crew member could follow the same plating sequence.”
Henry X. | Chief cabin officer
BBJ
★★★★☆LARGE CABIN
“For 10 passengers departing from PHTO, the agreed menu was a light pasta dish with grilled vegetables; our main consideration was limited fridge space. My main takeaway from this in-flight catering services order was the practical approach to meal organisation. Our handling contact received the order details from The Galley Girls, including how the side dishes had been grouped. The cabin team could match the sauces to the request before moving on to the remaining departure tasks.”
Mathieu H. | Chief cabin officer — private jet
Global 7500
Questions crews ask about HiloAsked by crews
How much does private jet catering cost for a delegation or government flight at Hilo?+

For a government flight into Hilo we quote after the brief, never before: headcount, menu, special meals and the handover on the ramp all change the figure. Local ingredients such as ahi and macadamia sit in a different bracket from imported items. Catering is an order of its own, invoiced like the rest, and last-minute requests are handled.

What is the lead time for private jet catering at Hilo when a guest needs special meals?+

Hilo is a small airport on a remote island, so lead time for private jet catering mostly depends on the product: tropical produce is local, while a kosher, halal, allergen free or child's plate may need sourcing. Give us the seat plan and the dietary card, and we say what can be done. Orders close to the slot are handled, and we tell you early about any limit.

Do customs rules at Hilo affect catering, and what about crew duty time on the ground?+

Inbound international flights at PHTO face US customs and Hawaii's agricultural inspection, so the safest galley is one stocked on the island. Crews with limited duty time also want meals they can eat in a few bites, which is why crew meals are labelled and sealed. Crew meals are a separate line, ordered on request and invoiced like the rest.

Can you bring food to Hilo yourself, given a tight turnaround?+

Passengers sometimes arrive at Hilo with their own food, usually from a favourite restaurant elsewhere. With a tight turnaround and customs checks on fresh items, that can hold up the departure. We hand the order over at the FBO on your slot, so the galley is stocked before engines start.

Is catering part of a charter into Hilo, for example with local products on the menu?+

No. Is catering part of a charter? Not here: the broker's price covers the aircraft, and what goes in the galley is ordered separately. That is where a local item such as Hamakua beef or lychee earns its place. We deliver to the FBO and invoice the order on its own.

Hilo International Airport · PHTO

Flying out soon? Send us the flight.

Tail, pax and diets — a flight attendant takes it from there, day or night.

Plane-side
handover at the aircraft, on your slot
24/7
day or night, every day
Flight deck
crew and pilot dishes, on request
Dessert plated in the galley, ready to serve
Camille, former VIP cabin crew, co-founder
Inès, former VIP cabin crew, co-founder
Sofia, former VIP cabin crew, co-founder
Camille, Inès or Sofia
Former VIP & head-of-state cabin crew
Your message is read by one of us.On the line
Make a request
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